Terms of Service

Terms of Service

By submitting an order to Kern County Process Servers, you agree to the following terms governing civil process dispatch in California.

Service Scope & Diligence

Kern County Process Servers exercises diligent efforts to serve documents in accordance with the California Code of Civil Procedure. Fees cover the field attempts and statutory diligence associated with the selected service tier. Because defendants may relocate, evade delivery, or reside in restricted properties, fees are earned upon performance of the field attempts regardless of whether the target individual is ultimately located; when personal delivery is not possible, a Declaration of Diligence is provided.

Payment & Statutory Fees

Service fees are authorized at the time of online order placement according to the rates published on our fees page and online order portal. Statutory witness fees (Cal. Gov. Code § 68093), business-records custodian fees (Cal. Evid. Code § 1563), and California Secretary of State statutory fees are billed separately when advanced.

Accuracy of Client Information

The client is responsible for providing complete, legible PDF documents and accurate service addresses. Additional dispatch fees apply if a second address must be attempted due to an outdated or inaccurate initial address.

Limitation of Liability

Liability for any claim arising out of a service assignment is strictly limited to a refund of the service fee paid for that assignment. Kern County Process Servers is not liable for consequential damages, missed filing deadlines, or statutory limitation periods.

Governing Law

These terms are governed by the laws of the State of California, with venue in Kern County, California.